Frequently Asked Questions

TheraTears eye drops are available in a preservative free formula for gentle relief of dry eye symptoms. TheraTears Dry Eye Therapy, TheraTears EXTRA Dry Eye Therapy, and TheraTears Liquid Gel Nighttime Dry Eye Therapy are all available in preservative-free, single use vials. 

If you have macular degeneration or have had cataract or LASIK surgery, you should consult your eye doctor before using TheraTears.

Preservatives are commonly used in multidose eye drops to prevent bacterial contamination. Preservatives are important for maintaining the safety and efficacy of eye drops.

TheraTears Dry Eye Therapy Lubricant Eye Drops are over the counter eye drops that provide immediate, long-lasting relief of dry eye symptoms.

Consult your eye doctor before using TheraTears with any other eye drops.

No. TheraTears dry eye therapy is available over the counter, without a prescription. Find it in the eye care aisle at most major retailers. Check our Store Finder to find where to buy TheraTears retailer online or near you. 

TheraTears dry eye drops can be purchased online and at most major retailers. Check out Store Finder for more information about where to buy TheraTears.

To speak with someone about additional questions about TheraTears dry eye drops, or to report any concerns, please call 1-800-579-8327. You can also talk to your eye doctor for additional information.

Consult your eye doctor before using TheraTears with any other eye drops.

Vials should be used one time only. You may use one vial for both eyes if applied at the same time.

Use TheraTears eye drops as needed. The entire portfolio of TheraTears dry eye therapy range is formulated for daily use.

Preservatives are commonly used in multidose eye drops to prevent bacterial contamination. Preservatives are important for maintaining the safety and efficacy of eye drops.

Use TheraTears eye drops as needed. The entire portfolio of TheraTears dry eye therapy range is formulated for daily use.

Consult your eye doctor before using TheraTears with contacts.

If you have macular degeneration or have had cataract or LASIK surgery, you should consult your eye doctor before using TheraTears.

The Nighttime gel product can be used during the day. However, for optimal experience, it is recommended to use it at nighttime as it provides soothing overnight relief and protection for dry eyes.

You should not re-cap the vial and save it for later. Any remaining product should be discarded.

Both TheraTears Dry Eye Therapy and TheraTears EXTRA Dry Eye Therapy contain the 5 vital electrolytes found in natural tears and correct the salt imbalance that can cause dry eye symptoms. They are both available in multi-dose formulas and preservative-free, single use vials.

TheraTears EXTRA is enriched with Trehalose (inactive ingredient). 

Vials should be used one time only. You may use one vial for both eyes if applied at the same time.

Once eye drops have been opened, they risk being contaminated with bacteria if the tip accidentally touches another surface. Therefore, it is recommended that you throw away any opened bottles of eye drops after 45 days, even if the expiration date is later. You also should never share eye drops - eye infections can be spread this way.

TheraTears dry eye drops can be purchased online and at most major retailers. Check out Store Finder for more information about where to buy TheraTears.

Use TheraTears eye drops as needed. The entire portfolio of TheraTears dry eye therapy range is formulated for daily use.

Consult your eye doctor before using TheraTears with contacts.

TheraTears eye drops are available in a preservative free formula for gentle relief of dry eye symptoms. TheraTears Dry Eye Therapy, TheraTears EXTRA Dry Eye Therapy, and TheraTears Liquid Gel Nighttime Dry Eye Therapy are all available in preservative-free, single use vials.